Terms & Conditions

Welcome to The VitaBliss! By using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General Terms

  • These Terms and Conditions govern your use of our website, the products offered, and any services related to your purchase.
  • By accessing or using the The VitaBliss website, you confirm that you have read, understood, and agreed to these Terms.
  • We reserve the right to modify or update these terms at any time without prior notice. All changes will be posted on this page with an updated “Effective Date.”

2. Product Information

  • We make every effort to ensure that all product information, including prices, descriptions, and images, are accurate.
  • However, we cannot guarantee that the product information is always error-free.
  • Product availability may vary, and we reserve the right to modify or discontinue products without prior notice.

3. Account Registration

  • To make a purchase, you may be required to create an account on our website.
  • You agree to provide accurate, up-to-date information during the account creation process.
  • You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

4. Order Placement and Acceptance

  • By placing an order, you are making an offer to purchase the selected products.
  • All orders are subject to our acceptance, and we reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or product information, or payment issues.
  • Upon confirmation of your order, you will receive an email or SMS with your order details.

5. Pricing and Payment

  • Prices on the The VitaBliss website are listed in PKR and include all applicable taxes.
  • Payment must be made at the time of purchase through one of the accepted payment methods.
  • We accept payments via credit/debit cards, bank transfers, cash on delivery.
  • Prices are subject to change without notice.

6. Shipping and Delivery

  • For detailed shipping information, please refer to our Shipping Policy page.
  • We aim to deliver your order within the specified time frame, but delivery times may vary depending on location and external factors.
  • We are not responsible for delays caused by external courier services or unforeseen circumstances.

7. Returns and Refunds

  • Due to hygiene reasons, we do not accept returns or refunds, except for damaged or defective items upon arrival.
  • For more details, refer to our Refund & Exchange Policy page.

8. Intellectual Property

  • All content on the The VitaBliss website, including text, images, logos, graphics, and product designs, is the property of The VitaBliss and is protected by copyright, trademark, and other intellectual property laws.
  • You are not permitted to reproduce, modify, distribute, or otherwise use any content without prior written permission from The VitaBliss.

9. User Conduct

  • You agree to use the website for lawful purposes and not to engage in any conduct that could damage, disable, or impair the functionality of the website or interfere with others’ use of the website.
  • You are prohibited from uploading or transmitting any harmful content, such as viruses, malware, or other malicious software.

10. Limitation of Liability

  • The VitaBliss is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
  • Our liability is limited to the purchase price of the product in question.

11. Indemnification

  • You agree to indemnify and hold The VitaBliss, its affiliates, and its employees harmless from any claims, losses, damages, or expenses (including legal fees) arising out of your use of our website, violation of these Terms and Conditions, or infringement of any intellectual property rights.

12. Privacy Policy

  • Please refer to our Privacy Policy page to understand how we collect, use, and protect your personal information.

13. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Islamic Republic of Pakistan.
  • Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Lahore, Pakistan.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us.

Thank you for choosing The VitaBliss! 🌿

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