Shipping Policy

At The VitaBliss, we are committed to delivering your products promptly and securely. Please review our shipping terms and policy for a clear understanding of how your order will be processed and delivered.

1. Processing Time

  • Order Confirmation: Orders are processed within 1-2 business days after payment confirmation.
  • Business Days: Monday to Friday (excluding public holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Locations

  • We currently ship across Pakistan.
  • International shipping options are not available at this time but may be introduced in the future.

3. Shipping Charges

  • Flat Rate: A flat shipping fee of PKR [Insert Amount] applies to all orders.
  • Free Shipping: Enjoy free shipping on orders above PKR [Insert Amount].

4. Delivery Timeframes

  • Delivery typically takes 3-5 business days within Pakistan, depending on your location.
  • Delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or public holidays.

5. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and a link to track your package.
  • For assistance, email us at contact@thevitabliss.com.

6. Failed Deliveries & Incorrect Information

  • It is the customer’s responsibility to provide accurate shipping information.
  • If a delivery fails due to incorrect details provided by the customer:
    • Reshipping fees will apply.
    • Refunds for the shipping fee will not be provided.

7. Damaged or Lost Packages

  • If your package arrives damaged or is lost in transit:
    1. Contact us at contact@thevitabliss.com within 48 hours of receiving your order (or expected delivery).
    2. Provide details, including photos (if applicable).
    3. We will work with the courier to resolve the issue and arrange for a replacement if necessary.

8. Changes to Shipping Policy

We reserve the right to update this Shipping Terms & Policy at any time. Changes will be posted on this page with a revised “Effective Date.”

Contact Us

For any shipping-related inquiries, please contact us.

Thank you for shopping with The VitaBliss. We’re excited to bring nature’s care to your doorstep!

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